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HOW WE OPERATE

Relying on our highly qualified staff and its wide expertise, we always strive to deliver both standard and customized equipment, according to international applicable standards, to better suit customer requirements and needs.We are deeply involved to support our customers starting from the early steps of projects consultancy and assistance services to fast deliveries and after-sales support.We act in close collaboration with qualified and competitive partners and suppliers tooffer the best solutions to our customers.

1 - Project support and advice 

Whether you are looking for support or assistance, our team brings a high level and process oriented consulting based on yourinterests. Our team of engineers strive to find solutions and proactively recommend appropriate actions to undertake, thus your projects are set up for success.

2 - Equipment design and detailed engineering 

The design of the equipment we offer is tailor-made according to all applicable international standards and codes and depending on clients' needs.We are able to accomplish design calculations and detailed engineering, and that through our engineering and design department. We are also using the best advanced software solutions universally applicable for all disciplines.

3 - Manufacturing follow up 

We ensure the follow-up of all stages of the manufacturing process from the choice and the inspection of the raw material until the end of fabrication.We always seek to make sure that the progress, the control and the regulation of the manufacturing process are closely and efficiently executed.

4 - Inspection and testing 

Inspection and testing are performed before, during, and after manufacturing to ensure that the equipment comply with the specified requirements and the design standards, in order to be adequate for its intended purpose.

To ensure conformance of the manufactured equipment, corrective actions can be taken at the right time, if required.

5 - Packaging and Equipment delivery 

As soon as the inspection and testing were performed, we make sure that equipment are packed in the right way (wooden box, pallets, special container…) according to international packaging standards and depending on the transportation method from the factory to the client’s site if needed. Thus we always make sure that our clients get exactly what they requested promptly and accurately.

6 - Installation, commissioning, start-up and SAT 

Your operating time is valuable !

Our team is able to perform support during installation and commissioning, develop start-up and operating procedures and undertake all the necessary on site testing in order to guarantee and confirm the operability of the equipment in terms of its performance, reliability, safety, and security.

We always seek to achieve an effective transition from the manufacturing phase to the handover to the client. Depending on client’s requirements, we can accomplish all activities that bridge these two phases.

7 - After sales services 

Whether during or beyond the warranty period, we remain at your disposal to settle any claim. We always attempt to add value to our offerings by fostering a solid and lastingrelationship with each of our customers and always endeavor to satisfy them.